RankingHero’s Website Development
case study
Problem
“LinkedIn for poker players.”
The database was there, but the social platform was missing – there was no community. The challenge was a combination of things, building trust and creating a community, we had to also find a way to position the brand, target the right audience, and increase the visibility and market presence of our product. To be able to keep up with industry standards we had to focus on elevating the platform and all its features. This effort is meant to ensure the seamless alignment between user requirements, marketing strategies, and product development initiatives.
Solution & Impact
NIHITO – nothing important happens it the office. We had to go out there and analyze the competition, what they are doing, what’s bringing success and where’s their weak spots. And we had to do it fast. Based on the analysis, we shaped the vision of our product, as well as the key persona which was semi-professional players.
Capturing those, I had my first product management experience. It was called “Clubs”. The effort to create the Clubs page was minimal as it actually took a template from a venue page and just added 2 more fields that allow customization for semi-professional clubs. To understand this, you need to know that semi-professional players, who mostly play outside venues, do not have profiles or rankings in the official poker world. This is what we have offered them – a page dedicated to each club where they can keep a live poker database that reflects their games and promotes competition within the club. At the second phase, they could now have their badge next to their name and participate in topics, and discussions amongst themselves – to enhance this feature even further, we connected the semi-pros with the professional players on our platform. This was revolutionary. Shoulder to shoulder we created the core community that stayed with RankingHero until the end, and elevated the whole product. The results made our competitors do the same.
My Role
- User Research
- User Experience
- Visual Design
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