Hello!

I’m Ina

georgieva

Senior Product & Operations manager | Driving efficiency, alignment, and sustainable outcomes

About me

Hi, I am a Senior Product/Operations Manager with over 10 years’ experience leading remote product teams to deliver impactful solutions. I’ve focused on delivering quality products by refining processes, aligning teams, and staying agile in fast-changing environments.

Through Digital Product Alley, I will provide insights and tools to help you navigate the challenges and lead your teams to success.

My philosophy

I am guided by a “principles first” approach, and I strongly believe in grounding decisions based on core values, mission, and long-term objectives. Unlike approaches that react to short-term pressures or market trends, I believe in making sure that the product development remains purposeful. 

  • Alignment with core values – from a concept to a feature – every product decision must reflect company’s vision, mission and foundational principles
  • The “Why” – understand the deeper purpose of the product, rather than “quick wins”
  • Sustainability over speed – make the product last, don’t go try catching another market wave

The benefits I see from this approach in my work are many. For example, it enables better and faster prioritization, meaningful roadmaps, helps create a product that delivers lasting value. It also doesn’t have to compare with Lean or Agile – it can partner. But what makes it stand out is the way it enables product teams to build with intention for a lasting, impactful outcomes.

SKills

Here’s a snapshot of what I bring to every role:

  • Team leadership & mentorship: empowering product teams to improve delivery capabilities through strategic alignment and capability development
  • Process optimization & workflow design: optimize operations through custom frameworks based on best-practice to boost PDLC’s efficiency and quality
  • Cross-functional collaboration: Uniting remote and hybrid teams across product, engineering, and marketing for transparent, goal-driven outcomes.
  • Roadmap execution & enablement: Delivering actionable roadmaps and enabling product teams to align priorities with business needs
  • Continuous improvement & continuous learning culture
  • Data-driven decision making: Leveraging tools like Tableau and UserTesting for insights
  • Agile facilitation: Standardizing Agile practices to reduce delivery inconsistencies and empower team autonomy.
  • Stakeholder management: engaging executives and clients to align on vision and deliver scalable success.

Experience

Product Ops Manager

RewardGateway

04/2024 – Present

Product Advisory

EclipseDigital

09/2023 – 04/2024

  • Revamped product operations frameworks, reducing release cycle times by 15%, driving +20% revenue
    • Established a data-driven prioritisation framework to inform product decisions, cutting planning inefficiencies and boosting delivery alignment with market/client needs

    • Facilitated cross-functional workshops as a team driver, aligning various stakeholders on goals and key results progress, improving transparency, and bringing readiness for growth

    Sr. Product Manager

    ClientSavvy

    10/2022 – 08/2023

    • Optimisation of the product roadmap for strategic growth:
      Being the custodian of the product’s roadmap, I created a clear and concise roadmap that aided stakeholders in comprehending the product’s evolutionary journey.
    • Improving operational efficiency across teams:
      Enabled an efficient work structure, streamlining internal workflows and frameworks, making sure all the adjacent functions were aligned and operating cohesively was the base for smoother product releases.
    • Enhancing user research strategies and driving product development informed decision-making:
      In a joint effort with UX/UI, I conducted client interviews, utilizing the Customer Value Proposition mapping framework to systematically document and analyze them. The insights informed product leadership and challenged the organisation in finding solutions.
    • Re-building client trust:
      Clients were then involved in each step of the development, building a better connection, solidifying their trust, and increasing their engagement with our product.

    • Elevating cross-functional collaboration:
      I collaborated seamlessly with teams inside the organization, guaranteeing that requirements were not only established but also meticulously documented and translated into actionable tasks.

    Sr. Product Manager

    GlobalData
    (parent to the NewStatesman)

    12/2021 – 12/2022

    • Managed a team to execute a 33-site migration roadmap, completed on time with zero downtime, streamlining operations and cutting costs by 18%

    • Led subscription model revamp using quantitive and quantitative insights and thorough A/B tests, managed to uplift yearly subscriptions

    • Enhancing B2B user experience and drive engagement:
      Introduced a next-level user experience specifically targeting B2B audiences. I completed it by seeing a significant uprise in sales engagements after the release of the intended feature.

    • Cross-functional leadership collaboration:
      Directed the collaboration’s direction, ensuring that various stakeholders are aligned with the products’ vision. This synergy was essential for delivering in an accelerated, smoother manner, aiming at maximizing the market impact.

    I’ve worked with some amazing brands!

    Case studies

    ClientSavvy’s Case Study

    GlobalData’s Case Study

    The NewStatesman’s Case Study

    Trixir/ChibiPhoenix’s Case Study

    References

    “Ina was the first product manager to join our brand new team at NSMG. She was a key part of the rebuild of NewStatesman.com and building the features for the subsequent 33 site migrations to our platform while at Global Data. She has also helped a great deal in making sure the product team takes good care of each other. We have built some great products together!”

     

    — Laura Jenner, Product Leadership, NSMG

    “Ina is a super product manager. She brings an excellent attitude to her work and has a positive, creative approach to problem solving and getting things done. She is a joy to work with and I would happily work with her again.”

     

    — David Tomchak, COO, NSMG

    “It is always a pleasure to work with Ina. She has a positive attitude, which is always a good way to get a group of people working together, talking and generating ideas. I think this is extremely important in a business. Feeling comfortable, appreciated and motivated to contribute makes a big difference. Thank you Ina”

     

    — Chris Boyle, Front-End Development Leader, NSMG

    “Ina is the utmost professional. She is very result-oriented and very experienced with agile software development methodology. While working together in ClientSavvy she demonstrated great skills in keeping the project on track, as well as a good grasp of UX research techniques, user testing and analysis which indeed sets her apart in the product ownership field. I think Ina’s most prominent personality features are perseverance and stamina. No challenge is too great for her with her endless reserves of energy and resourcefulness. I believe she would be a great asset to any team she joins.”

     

    — Alexander Stoyanov, UX/UI Design Manager, ClientSavvy

    “Hands down the best product manager I’ve ever had. Never had to worry about having the proper support or guidance in any task. Working with her is a pleasure because of her punctuality, always eager to help and always on top of things. I could honestly say one of the main reasons we were successful as a team was the professionalism and quick thinking of Ina. I hope we get to work again one day.”

     

    — Ivana Murray, Front-end Leadership, NSMG

    “Ina is a very knowledgeable product manager who sets herself apart through her passion for excellence and focus towards organizational detail. She understands the importance of prioritization and how it affects a company’s business strategy and mission. She does well to communicate her decision reasoning and provide clarity for full-team understanding; helping each member appreciate the impact their work has on the overall outcome. I greatly enjoyed working with Ina and believe she would be a strong asset to any team.”

     

    — Ryanne Nelson, COO, ClientSavvy

    “I still can’t decipher how she always finds the right approach to motivate her team and increase the productivity to enviable level. Ina was a great product manager who I had the pleasure to work with, and would love to have her on my team again. She was super sharp, always kept all the details in her head, and knew immediately when the dots didn’t really connect together. Her ability to understand product-level concepts, and convey them to technical and non technical audiences was very impressive. I respect her, and recommend her to any who want technical and management leadership.”

     

    — Edelin Petrov, Back End Development Leadership, NSMG

    “Ina is a great professional. She knows what she is doing and thanks to her extensive experience one can trust her in the decisions she makes. She is consistent in her work and besides a great colleague she is also a good friend. I’m glad we worked together.”

     

    — Krasimir Mladenov, Front-End Development, ChibiPhoenix

    “Ina is dedicated and eager to learn and improve. For many years working together, she has shown a real passion in her work, with the constant will to get the things done in the best way possible. She is also a team player, helping her team member and always trying her best to improve the team outputs and participate to the collective intelligence creation in our organization. “

     

    — Alexandre Panciera, CFO, ChibiPhoenix

    Let’s Work Together